We offer free technical support to both paid subscribers and free trial users of RACKWISE^TM services. Furthermore, since RACKWISE^TM is a subscription based service, updates to the Smart Client are included with your subscription license.

If you are having trouble, you may want to check our Frequently Asked Questions (FAQ) page to see if your question is a common one. Also available is product documentation and tutorials.

If you are unable to resolve your problem, please contact a member of our support team for assistance with RACKWISE^TM services and products.

From within the United States: 866-722-9172
From outside the United States: 831-423-8947

Email: RACKWISE^TM Support